kate@ceremoniesbykate.com

kate@ceremoniesbykate.com

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POSTPONEMENT & CANCELLATION POLICY

The impact of cancellations on small business.

It is with a heavy heart that it has been necessary to implement a Postponement & Cancellation policy effective 1st Jan 2022. Out of necessity a Postponement & Cancellation Policy which is fair and reasonable for both my business as a Wedding Celebrant and for Marrying Couples has been implemented. 


Booking Fees are NON-REFUNDABLE due to the date/time secured for the 'booking client' no-longer being available to any other Couple, hence subsequent inquiries are turned away. Cancellations/postponements impact my small business due to the nature of timing of bookings for weddings. Please ensure you are confident with your date/time selection before booking, as refunds of booking fees will not be provided. Thank you. 


Please read details below:

SATURDAY WEDDING BOOKINGS

  

  • Where a booking of my Wedding Celebrant services is postponed/rescheduled due to 'change of mind by Marrying Couple' meaning:

  1. a Legal Marriage is permitted to take place on the booked date.
  2. neither party to the marriage are COVID19 positive
  3. neither party to the marriage are required to be in isolation on their Wedding Day, 

A new booking fee will be required to secure a Saturday booking for the postponed/rescheduled Wedding. Alternatively, as long as the request is made in writing 3months or more prior to the original wedding date, the booking may be transferred to a Weekday without incurring a new booking fee.  (Subject to availability & One reschedule permitted) 


  • Should a legal marriage not be able to take place on the booked date due to either party to the marriage being COVID19 positive on the wedding date, in good will, a transfer of existing booking to a Saturday/Sunday or Weekday will be permitted at no additional charge from the original Celebrant fee. (Subject to availability)
  • Where bookings are fully cancelled 3 months or more prior to booked date, any monies paid by Client for Celebrant services which are over & above the non-refundable booking fee will be refunded. Non-refundable booking fees will not be refunded.
  • Where bookings are fully cancelled within 3 months of the booking date, the client may be charged an additional fee over and above the non-refundable booking fee for works completed in preparation for the ceremony that has been cancelled.
  • All ceremonies written by Kate Ritchie Ballarat Celebrant are ©CopyRight, they remain the intellectual property of the Author and are not permitted to be performed/presented by any other persons being Authorised Celebrants or otherwise without the consent of the Author. Such ©CopyRight material must not be provided to third parties, or replicated verbally or in print/ electronic/digital form.

CONTACT KATE TODAY

WEEKDAY WEDDING BOOKINGS

  Where a booking of Wedding Celebrant services is postponed/rescheduled due to 'change of mind by Marrying Couple' meaning:

  1. a Legal Marriage is permitted to take place
  2. neither party to the marriage are COVID19 positive
  3. neither party to the marriage are required to be in isolation on their Wedding Day.

The booking may be transferred to a weekday without incurring a new booking fee. (Subject to availability & One reschedule permitted)  


  • Should a legal marriages not be able to take place on the booked date due to either party to the marriage be COVID19 positive or required to isolate, on the booked wedding date, a transfer of existing booking to an alternative weekday will be permitted at no additonal charge over and above the original Celebrant fee.
  •  Where bookings are fully cancelled 3 months or more prior to booking date, any monies paid by Client for Celebrant services which are over & above the non-refundable booking fee with be refunded. Non-refundable booking fees will not be refunded.
  • Where bookings are fully cancelled within 3 months of the booking date, the client may be charged an additional fee over and above the non-refundable booking fee for works completed in preparation for the ceremony that has been cancelled.
  • All ceremonies written by Kate Ritchie Ballarat Celebrant are ©CopyRight, they remain the intellectual property of the Author and are not permitted to be performed/presented by any other persons being Authorised Celebrants or otherwise without the consent of the Author. Such ©CopyRight material must not be provided to third parties, or replicated verbally or in print/ electronic/digital form.

Ballarat Celebrant - Important Information

notice-of-intended-marriage 01.09.21 (PDF)Download
Happily Ever Before & After Brochure (pdf)Download
Relationships Australia (pdf)Download
Process for complaint against Marriage Celebrant (pdf)Download

 

Copyright 2019© Kate Ritchie Ballarat Marriage Celebrant in Victoria, Australia.



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